I am engaged in designing a course where GPs use their social intelligence to become more resilient in their Practice. We will look at how individual attitudes and behaviours are influenced by previous experience. I am interested in the sibling and power dynamics in operation within a Practice and like to think about the individual in the context of the group. Together we can then identify which of the pressures they experience are best accommodated and which can be challenged. Perhaps the most interesting aspect will be working out which level to intervene at to reduce stress, what the required intervention is to get support and how to go about it.
GPs are dealing with huge changes and I am delighted the RCGP have asked me to run a session at their annual conference on resilience. As they face new demands the existing support structures are unlikely to work. I want to encourage people to realise they may have to think about themselves differently. We can then look at how this might change the conversations they need to have inside the practice, with the patients and externally. I think we will be struggling with all the Ds – Difference, Disagreement and Disinvestment . Finding useful conversations rather than destructive ones could be interesting.